This policy covers information shared while browsing, signing in, billing, or requesting help.
Legal
Privacy Policy
This policy explains how information is handled across the public site, the connected workspace at app.toptal.expert, and related support flows.
Effective March 23, 2026
Applies to site and app usage
Review before sharing sensitive details
Information is handled to run the service, keep accounts secure, process billing, improve product quality, and support the workflows that connect clients and freelancers.
Information collected
Information may include account details, company and project information, contract data, billing details, support requests, browser data, usage events, and content submitted through the site or application.
When you create or manage workspaces, additional operational details may be collected to support permissions, project delivery, time review, reporting, invoicing, and payment flow.
How information is used
- To provide the public site, application access, and connected product workflows.
- To verify identity, protect accounts, detect abuse, and improve service reliability.
- To support contract setup, time review, reports, invoices, payments, and customer assistance.
- To communicate about product use, policy updates, operational changes, or support responses.
Billing and payment data
Billing information may be processed to manage invoices, payment methods, manual payments, and other financial actions that take place through the product workflow.
Payment processing may involve specialized providers and financial institutions that handle portions of the transaction in accordance with their own obligations and controls.
Cookies and product analytics
Cookies and similar technologies may be used to maintain sessions, remember preferences, understand site usage, improve performance, and support security or abuse prevention.
Operational analytics may also be used to understand feature use, diagnose problems, and make the product easier to navigate and support.
Sharing and service providers
Information may be shared with service providers that support hosting, analytics, communications, billing, or customer operations when that support is necessary to operate the service.
Information may also be disclosed when required by law, to protect legal rights, or to maintain the safety, integrity, and security of the platform.
Retention, security, and control
Information is retained for as long as reasonably necessary to operate the service, meet contractual or legal obligations, resolve disputes, enforce agreements, and protect the platform.
Reasonable administrative, technical, and organizational measures may be used to protect information, but no system can promise absolute security in every circumstance.
Practical guidance
Avoid sharing more sensitive information than necessary on public pages. Use the application when the issue depends on account-specific details.
Contact and updates
This policy may be updated from time to time to reflect changes in the product, support flows, operational requirements, or legal obligations.
For workflow questions, start with the help center. For account-specific issues, use the support options available from the application. For general guidance pages, visit Contact us.
Review the policy, then move into the right workflow.
Continue into the help center for operational guidance, or open the app when the issue depends on live workspace details.