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23 guides
Account, hiring, payments, and project management.
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Search 23 articles covering onboarding, billing, reports, and contract controls.
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Open the application to view projects, reports, contracts, or payment actions.
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Create an account when you are ready to post a project or begin tracking work.
Article categories
The knowledge base is grouped around real client tasks.
Browse by category first, then filter the articles below to narrow in on the exact action you need.
How it works
Getting started, hourly billing, support, payment protection, and fees.
Account
Password management and dashboard guidance.
Hiring
Job categories, freelancer discovery, NDAs, and hiring steps.
Payments
Billing methods, invoices, reports, manual payments, and paying freelancers.
Project management
Manual time, pausing projects, and ending contracts.
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23 help articles, easier to scan.
Search by article title, topic, or workflow area. You can also filter by category without leaving the page.
23 articles shown
Getting started with ToptalExpert
Set up your company profile, add a billing method, post a project, and launch work with a clear weekly workflow.
Hourly billed projects
Understand how hourly contracts are priced, tracked, reviewed, and paid on ToptalExpert.
ToptalExpert customer support
Use the help center, website chat, and live support options to resolve billing, freelancer, or dispute questions.
ToptalExpert payment protection policy
Review hours, compare tracked activity, and use the dispute window before funds are released.
Client payment processing fees
Clients are not charged a platform processing fee for payments made through ToptalExpert.
Forgot password
Reset your password from the sign-in screen and complete the update from the email you receive.
Change password
Update your password from the account area of your dashboard and keep it strong and unique.
Dashboard
Use the dashboard to manage projects, offers, activity, job postings, proposals, and reports from one place.
ToptalExpert job categories
Choose the best-fit category for your project so the right freelancers can find and evaluate your job.
Non-disclosure agreements
Clients can sign an external NDA with candidates during negotiation, while enforcement remains between the parties involved.
Looking for freelancers
Search the freelancer directory, apply filters, and invite people directly instead of waiting only for inbound proposals.
How to hire
Invite a freelancer, choose the job, set the rate and weekly limit, add billing, and send the offer.
Billing method
ToptalExpert supports verified PayPal accounts and Visa or MasterCard, with weekly billing based on tracked work.
Project reports
Use dashboard reports to review payments, invoices, and project activity, including screenshot-based progress data.
Invoices
Invoices are generated on the weekly billing cycle and can be downloaded from reports or contract-related screens.
Edit billing
Add a new billing method to replace an old one, choose a primary payment method, or remove an unused method.
Manual payments
Disable automatic billing on a contract when you and your freelancer want to pay against custom milestones or schedules.
How to pay
Pay through the automatic weekly cycle or send manual payments and bonuses directly from the contract view.
Unresponsive freelancers
Pause the project, preserve already logged hours for billing, and contact support if communication breaks down.
Pay now
Use the contract screen to make a manual payment for work completed so far.
Enable or disable manual time
Choose whether freelancers can add manual time entries on a contract or must rely only on the time tracker.
Put hourly contracts on hold
Pause a contract temporarily when work needs to stop without closing the relationship completely.
End a contract
Close the contract, lock tracked hours, trigger final billing, and leave feedback once the engagement is complete.
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Popular starting points
Most visitors need one of these first.
Getting started with ToptalExpert
Set up your company profile, add a billing method, post a project, and launch work with a clear weekly workflow.
Billing method
ToptalExpert supports verified PayPal accounts and Visa or MasterCard, with weekly billing based on tracked work.
How to pay
Pay through the automatic weekly cycle or send manual payments and bonuses directly from the contract view.
Dashboard
Use the dashboard to manage projects, offers, activity, job postings, proposals, and reports from one place.
End a contract
Close the contract, lock tracked hours, trigger final billing, and leave feedback once the engagement is complete.
Need account-specific help?
Use the chat or live support flow inside the product when a question depends on your contracts, billing status, or project history.