Terms & Conditions

Acceptance of these terms

These terms apply to all use of toptal.expert, including the marketing site, the knowledge base, and the client workspace hosted at app.toptal.expert.

If you use the platform on behalf of a company or another legal entity, you confirm that you are authorized to bind that organization to these terms.

Account and access rules

• You must provide accurate, current, and complete account information.
• You are responsible for keeping login credentials secure and for all activity that occurs under your account.
• You may not share access in a way that bypasses seat, role, or permission controls.
• You must promptly update account details when billing, ownership, or contact information changes.

Payments, contracts, and billing

Payments, invoices, hourly tracking, manual payments, bonuses, and contract actions are governed by the workflow settings selected inside the platform and any written agreement between the parties.

Clients are responsible for maintaining a valid billing method and for reviewing tracked work, invoices, and payment actions within the applicable approval windows.

Freelancers are responsible for providing accurate work submissions, honest time records, and any information reasonably required to complete payment processing and contract performance.

Acceptable use

• Do not use the platform for unlawful, deceptive, fraudulent, or abusive activity.
• Do not attempt to disrupt, probe, reverse engineer, or bypass security, payment, or access controls.
• Do not upload malware, harmful code, or content that interferes with the product or other users.
• Do not misuse the service to store or distribute material that infringes privacy, confidentiality, intellectual property, or third-party rights.

Content, confidentiality, and rights

You retain ownership of the content, files, briefs, and project materials you submit to the platform, subject to the rights necessary for operating, securing, and improving the service.

Each party remains responsible for respecting confidentiality obligations, non-disclosure agreements, and intellectual property terms agreed between clients and freelancers.

Toptal.expert branding, interface design, software, copy, and visual assets remain protected by applicable intellectual property laws and may not be copied or resold without permission.

Service availability and changes

The service may evolve over time. Features, workflows, pricing, support channels, and operational rules may be updated to improve quality, compliance, security, or performance.

While commercially reasonable efforts may be used to keep the platform available, uninterrupted access, error-free operation, or permanent retention of all content cannot be guaranteed.

Liability and indemnity

To the maximum extent permitted by applicable law, the service is provided on an “as available” basis and indirect, incidental, special, consequential, or punitive damages are excluded.

Each user is responsible for their own conduct, project decisions, contractual commitments, and compliance obligations. You agree to indemnify the service provider against losses arising from your unlawful use, breach of these terms, or violation of third-party rights.

Termination

Access may be suspended or terminated if these terms are violated, if payment obligations are not met, or if continued access creates legal, security, or operational risk.

You may stop using the service at any time, but any open payments, active contracts, accrued fees, review periods, or surviving obligations remain enforceable after termination.

Contact and updates

These terms may be updated from time to time. Continued use of the platform after an update means you accept the revised version.

For questions about operational use of the product, start with the help center. For account-specific issues, use the support options available from the application.

Use the policy, then move into the workflow.

When you are ready to manage projects, review tracked work, or handle billing, continue into the help center or the app.