A quick operational overview.
Payments
Invoices
Invoices are generated on the weekly billing cycle and can be downloaded from reports or contract-related screens.
Step-by-step guidance
Policy details
Open the app when ready
ToptalExpert issues invoices around the weekly billing cycle so you can review work from the previous period and keep your records aligned with tracked time.
How invoice timing works
- Clients receive invoices that summarize the previous week’s billed hours and amount.
- The help center states that invoices are generated on Sundays for card payments and Mondays for PayPal payments.
- If a payment fails, unpaid invoices are generated on Tuesday so the balance remains visible and actionable.
Common invoice questions
- Previous invoices remain unchanged even when the invoicing system is updated.
- Invoices are not necessarily generated immediately after a payment; they follow the weekly cycle.
- If you pay multiple unpaid invoices at once, each invoice remains separate and is updated to show that it has been paid.
How to download an invoice
- Open Reports → Payments from your dashboard.
- Choose the date range or invoice period you want.
- Download the invoice file directly from that view.
Keep going
These related articles continue the same workflow and policy area.
Need the next step?
Go back to the help center or continue into the product.
Move from documentation into action whenever you are ready.